Performance and HR Management for Managers

  • Overview
  • Day 1
  • Day 2
  • Day 3
Workshop: 
Performance and HR Management for Managers
Location: 
Date:
Price: 
US$ 1,885
US$ 1,885
US$ 1,885
US$ 1,885
US$ 1,885

Training Workshop - Module Overview 

Innesskirk’s “Performance And HR Management For Managers” will provide an excellent overview of and skill development of the most common Human Resources roles, practices and tools managers need to use in virtually every business. Managers will be introduced to techniques and skills necessary to properly manage and influence their employees.

Delegates will be able to work closely with their HR department drive individual and team performance. Include methods to recruit the right person assist with developing relevant job-descriptions and career paths for their staff. Understand how to effectively evaluate and measure human performance, encourage further development and transform ineffective behavior and empower people to drive overall business performance.

Tutorial sessions, case studies, practical exercises, presentations and syndicate work make this a proactive, hands-on course. Delegates will be asked to identify a project where the techniques and skills learned during the course can be implemented within an identified period of time.

Workshop Objectives - Delegates Will Be Able To…

  • Understand the role and value of the HR department
  • Apply interviewing techniques to select the right people
  • Create talent development plans and career paths
  • Empower staff and drive performance through coaching
  • Develop positive performance appraisal systems
  • Understand the value of innovative rewarding systems
  • Provide constructive feedback to improve
  • Use performance counseling and disciplinary procedures
  • Understand the value of job descriptions and personal specifications as part of recruitment

Post Workshop - IMPACT™ Program

IMPACT™  Project – Delegates identify a work-related project during the last hour of the training that will be used as a measurable indicator of successful application and implementation of the training content.

IMPACT™ Coaching – The delegates participate in custom-designed coaching sessions to facilitate the completion of their IMPACT™ Project. Delegates document the project’s life cycle and all related issues in the provided coaching booklet.

Course Outline : 

Workshop Agenda – DAY ONE

WELCOME

Introduction And Course Objectives
Agenda begins with the introduction of course objectives, materials, methodology and pedagogy. Instructor will include the introduction of delegates through icebreaker activity.

The Human Resources Management Function
This segment looks at the main functions of the HRM department, including Recruitment, Selection, Performance Management, Compensation, Human Development, Talent Management and Planning. Delegates gain a quick introduction of each function and an overview of the tools and techniques used as part of each of these functions and the role of department managers in each of these functions.

Interviewing And Selecting The Right People

Delegates learn the value of accurate job descriptions and personal specifications as part of the interview and selection process. Included in the review are: interview essentials; questioning skills; objectively evaluating prospective employees; methods to prepare, conduct and complete a professional recruitment interview; along with samples of forms used before during and after the interview. 

LUNCH

Becoming Part Of The Team 
Discussions include the value of an effective orientation, developing a positive achievement culture, essential induction components, integrating new people into established teams, and team development essentials.

Setting Expectation
This section introduces management performance systems, appraisals, positive feedback interviews, both formal and informal, the value of positive feedback, essential elements of constructive feedback and common mistakes during feedback discussions. 

CLOSING
Review the main points of interest of the day, identify possible work-projects, preview day two.  

Day: 

Workshop Agenda – DAY TWO

WELCOME

Developing Employees
Delegates discuss the value and benefits of learning, for the individual and the organization. Initiatives to offer continuous opportunities to learn are essentials in retaining valuable staff. Training, coaching and mentoring, analyzing training needs, creating programs which produce higher performance and better business results are all covered. Delegates will review different methods to enhance departmental integration and job satisfaction, including elements such as employee empowerment, career planning, talent development and succession planning.

Performance Counseling Interviews
Learn to recognize poor performance and effectively counsel poor performing employees. Practical case studies encompass the counseling interview, the role of the HR department, and the value of trust and confidentiality.

LUNCH

Common Disciplinary Procedures And Labor Law Principles
Learn constructive discipline of employees, approaches to conflict resolution to increase performance and when it may be appropriate to escalate to HR. Discussions include the consequences of inappropriate behavior, standard professional procedures to deal with continuing poor performance, how and when to dismiss staff, and the effect of poor performing individuals on team performance.

CLOSING
Review the main points of interest of the day, identify possible work-projects, preview day three.  

Workshop Agenda – DAY THREE

WELCOME

Employee Engagement
The key to engaging and empowering employees. What to do and what not to do, introducing the R.E.S.P.E.C.T. Model. Each of the elements is discussed in detail and delegates will analyze their own organizations on each element.

Performance Management Requirements
Most performance managements system becomes a bureaucratic nightmare for managers. How to use a Performance management system that delivers results and create a cooperative atmosphere in the organization.

Becoming The Perfect Manager
Understanding what is required from a perfect manager to deliver results and earn respect from the staff.

 

LUNCH

Developing A Constructive Culture
Organizational culture change is not easy. Aggressive defensive and passive defensive cultures are the norm and deliver only limited results. This section shows how to create a constructive culture which encourages people to achieve targets and develop themselves. A range of tools and systems are introduced to measure, and benchmark culture, which will allow organization to gauge progress and effect of intervention programs.

Identification Of IMPACT™ Project
Delegates are assigned to groups and asked to identify a project which will require the use of the new knowledge and information acquired during the workshop. This will allow the delegates to transfer the new knowledge into skills and effective work habits.

CLOSING
Review the main points of interest for the course, deliver course administration such as: evaluation, action plan and deliver delegate certificates.

PDF File: 
application/pdf icon
Performance and HR management for Managers - 3 day.pdf
Duration: 
3 days
Date: 
20/02/2012
Location: 
Dubai
Price: 
US$ 1,885
Date: 
30/04/2012
Location: 
Dubai
Price: 
US$ 1,885
Date: 
25/06/2012
Location: 
Dubai
Price: 
US$ 1,885
Date: 
22/10/2012
Location: 
Dubai
Price: 
US$ 1,885
Date: 
10/12/2012
Location: 
Dubai
Price: 
US$ 1,885

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