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Customer Service Styles

Customer ServiceStyles™ (CSS)

The CSS assesses customer service styles from the perspectives of clients and customers. The results show how service styles influence customer satisfaction and loyalty and, with data from the OCI or OEI, can be used to identify levers for improving the quality of service.

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Accreditations
Education & Training
Executive Coaching
One-on-One Training
Workforce Nationalization
Strategic Change Interventions
Policies And Procedures
Mergers And Acquisitions
Culture Transformations
Integrated Diagnostics System

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Innesskirk 2018.pdf

Innesskirk Global is a successful and established Consultancy and Training Services Company. Working in partnership with our customers to develop individuals, teams and organizational culture through learning interventions. Our areas of expertise include culture transformation, management, leadership, sales, finance, human resources and inter-departmental development as well as executive coaching and general business consultancy services.